FAQ

Our booking tool works to ensure that you receive an appointment that fits your needs and schedule. However, missed appointments are lost opportunities and lost income for the groomer who works on commission. We ask our clients to give at least 24-hour notice when cancelling or rescheduling an appointment or 70% of the grooming session will be added to your next grooming bill.

The session is expected to be completed within two hours. However the amount of time will strongly depend on the size, breed, coat condition and dog behavior. Dog grooming is a unique experience for each dog and we will make sure the process is done at your dog’s time in order to provide a stress free session.

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No, we will use our own resources to get the job properly done. Our Mercedes-Sprinter produces it’s own electricity from installed solar panels, but also counts with lithium batteries and a super quiet generator. The electrical system guarantees always warm water to your beloved pet.

While dogs with short coats only require brushing once a week, a dog with a long double coat may need to be brushed 3-4 times per week.

Trimming your dog’s nails is often overlooked despite being an essential part of your dog’s wellbeing. Nails that grow too long can be uncomfortable for your dog to walk on. They may change their posture to better accommodate longer nails. Arthritis, bone deformations and bad posture are just some of the ailments that can occur from leaving your dog’s nails long.

Regardless of your dog’s breed or hair length, taking your dog to the groomer to get washed and brushed will help with the condition and quality of their coat and skin. It also helps to spread the natural oils over their coat, no only making it appear shinier and healthier but also preventing skin infection.

If your dog has medium-long fur, it is highly likely that they will develop matts. Matts occur when the fur becomes bunched and entwined. Left untreated these matts can grow large and pull aggressively on the skin causing serious injuries.

Ear infections are one of the leading causes of dog deafness, so getting their ears checked and cleaned regularly will help to maintain their hearing for many years to come.

Brushing your pet on a regular basis prevents matting and tangling, and in the worst cases, sores and infections. Also, brushing allows their coat to ventilate and distribute the natural oils stored in your pet’s fur, making it more shiny, healthy and beautiful. Too much grease buildup can block pores and cause irritation and other skin problems. Even though some dogs may not require frequent brushing, their coats will be glossier if you help stir up and distribute those oils on a more frequent basis.

The right time to start grooming your dog is after all the first vaccines are taken. After that, we will establish rapport and create an anxiety-free experience for your pet that will last a lifetime.

Unfortunately we can not accept dogs with fleas because it would risk an infection in our saloon and, as a result, risk other’s client’s dogs healthiness.

However, we are happy to provide regular flea prevention treatment with the most effective products for your best friend.